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Challenger It Services
Pte Ltd - Computer Products, Computer Systems, Computer
Accessories, IT Consultants,
IT Products, IT Services, Computer Consultants
Challenger It
Services Pte Ltd Contact: Louis Loo
Address: 1 Ubi Link Challenger TecHub
Singapore 408553
Tel: (65) 6748-1313
Fax: (65) 6318-9826
e-mail: [email protected][email protected]
Website:
www.challengerits.com Categories: Computer Products, Computer Systems,
Computer Accessories, IT Consultants,
IT Products, IT Services, Computer Consultants Company Profile: Software & Hardware services,
maintenance services, IT infrastructure,
Point of Sales.
Challenger IT Services Pte Ltd was established in
2009 as a provider of IT Services. Catering to the
Small-to-Medium Businesses in Singapore, Challenger
IT Services offers affordable and reliable IT
Services at a very competitive price. Challenger IT
Services Pte Ltd is part of the Challenger Group of
Companies with Challenger Technologies Ltd.
Established in 1984 as a retailer of IT products,
Challenger Technologies has grown from one outlet to
a total of 22 outlets comprising two megastores, 11
superstores and nine specialty stores (under
Challenger Mini, Matrix and Pixels brand name).
Challenger Technologies offers a diverse range of IT
products and services. In 1994, we also expanded
into the electronic signage business. Today, our
group has grown to include IT Services to cater for
Small Medium Enterprises. Providing affordable and
reliable IT services, Challenger IT Services Pte Ltd
plans to use the advantages of its retail platform
combined with its long experience in the IT
industry.
Two Megastores (50,000 sq ft Megastore in Singapore
and 30,000 sq ft Megastore in Malaysia), 11
Challenger Superstores, seven Matrix Specialty
Stores, one Pixels Specialty Store, one Challenger
Mini Store and now Challenger IT Services
More than 50 product categories, including computer
hardware, home entertainment appliances,
peripherals, software and accessories
Source products from more than 180 IT vendors such
as Cisco, IBM, HP, Acer, Lenovo, Toshiba, Canon,
Sony, Samsung, Epson, Brother, Nikon and Apple
PC Clinics provides troubleshooting and repair
services seven days a week
Strong relationships with IT vendors
A wide base of over 180 IT vendors - Vendors include
Cisco, IBM, HP, Acer, Lenovo, Toshiba, Canon, Sony,
Samsung, Epson, Brother, Nikon and Apple
Carry a range of more than 50 product categories
Enjoy benefits such as competitive pricing and
credit terms
One-stop IT products and services provider
Able to fulfill customers total IT needs
Diverse range of IT products from PCs, projectors,
printers, computer accessories, notebooks, memory
modules, network cards, electronic consumer
products, gaming products, home entertainment,
digital gadget and software
Provide customer support services through IT
Services, PC Clinics and support hotline
Diverse customer base
Our corporate clients include SMEs, government
departments and other companies such as Exxonmobil
Asia Pacific Pte Ltd, Ghim Li Global Pte Ltd and
Lucent Technologies Singapore Pte Ltd
A ready pool of more than 160,000 customers (as at
30 June 2009) who are members of our loyalty
programme
Experienced management team
Led by Chief Executive Officer who has more than 25
years of experience in the IT Industry
With a sound understanding of consumer needs and
industry trends, the management team is
well-positioned to steer the direction of our Group
Established track record and strong brand name
Over 25 years of operating history in the IT retail
industry
Challenger is a household name and consumers have
confidence in the brands that we sell
Enables us to obtain more favourable credit terms
from IT vendors
Economies of scale
The large size of operations enables us to enjoy
economies of scale
More favourable pricing terms and lower operational
costs
Increases our competitiveness in the market
Effective targeting of various market segments
Challenger IT Services targets Corporate SME
customers
Capture a cross-section of the IT market
Technical On-Site Support
If you are in a critical situation and need priority
service, Net Shield can provide technical on-site
support to help you with all of your hardware,
software and application issues (see Terms of
Service). Our technical support personnel are
knowledgeable in all Net Shield products and their
applications and will be able to:
Reduce your down time (case-by-case basis)
Reduce the risk your IT infrastructure to your
business processes
Provide application level consulting (see Terms of
Service)
Once on-site, our technical support personnel will:
Focus on the diagnosing your problem(s)
Recommend a course of action before any work
commences
Attempt to find a resolution or work-around as
quickly as possible (case-by-case basis)
If a resolution or work-around is not possible
on-site, our technical support personnel will return
to Net Shield’s Technical Response Centre and use
the internal technical resources to resolve the
issue(s) and then deploy the result to you.
Our technical support engineer can be on-site on the
next business day or within 4 hours (extra charges
apply) after Net Shield receives your request. You
may also schedule a visit from our technical support
personnel to perform quarterly PC maintenance or to
offer additional services for an upcoming phase in
your IT Infrastructure.
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